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Covid-19 Assistance

Help for You During the Covid-19

CAO of WNY has established a Covid-19 Task Force to serve families in need during this time of crisis. We are here for you.

We have adjusted the way we provide our services by following our local government’s directives to advocate social distancing.

CAO’s Operations During Covid-19

  • All CAO Community Centers and Neighborhood Centers are closed to walk-ins and in-person meetings to encourage social distancing.
  • All Head Start/Early Head Start Locations are closed due to New York State Regulatory Guidelines.
  • Emergency Services such as our Head Start/Early Head Start Home-Based Services, Food Pantry, Housing Improvement and other services are available by calling (716) 881-5150 or emailing our Program Directors.
  • Our DART Clinic will continue to maintain normal dispensing and clinic hours.

Covid-19 Resources

CAO of WNY wants you to stay informed! Please follow the guidelines from your local government and health professionals to slow the spread of COVID-19. We encourage you to utilize the below resources to stay updated during this time:

Erie County Department of Health
Information Line:  (716) 858-2929
Available Monday-Friday 9am-9pm

211 WNY

New York State Department of Health Coronavirus
Hotline: 1-888-364-3065

New York State Mental Health Emotional Support
Hotline: 1-844-863-93145

New York State Department of Health, Novel Coronavirus:

Centers for Disease Control and Prevention, Coronavirus:

World Health Organization Coronavirus:

Center for Elder Law and Justice COVID-19:

Prevent Child Abuse New York: COVID-19 Resources:

EPIC (Every Person Influences Children)
Family Support Line: (716) 332-4111
Website: >

COVID-19 and Your Workplace Rights:

WNED/PBS’ Learn at Home Schedule

Fordham Institute’s “Resources for learning from home during COVID-19 school closures”

The Buffalo Zoo “Bring the Zoo to You” videos on Facebook

Buffalo Museum of Science Virtual Science Fairs and Museum Tours on Facebook

The Martin House Wright at Home

Project Play Western New York #PlayAtHome resources

Google Arts & Culture: Virtual Museum Tours

Important Notices:

Deadline for Federal/State Tax Returns moved to July 15, 2020.

Effective Monday, March 16, 2020, all eviction court proceedings and pending eviction orders shall be suspended statewide for 90 days.

Spectrum will begin offering the free broadband internet and Wi-Fi service as a way to help students whose classes are moving online because of closings caused by COVID-19. Spectrum will waive installation fees for non-subscribing households with students. Once the initial 60-day period expires, the service will continue unless the consumer cancels. Contact Spectrum at 1-844-488-8395.

Unemployment Benefits: How To Guide

New York State is waiving the 7-day waiting period for Unemployment

Insurance benefits for people who are out of work due to COVID-19 closures or quarantines. Apply online at and click on Unemployment Insurance, your claim is processed quicker when you file online, there is usually a long wait when using the telephone to file for benefits.


Community Action Organization
Phone: 716.881.5150

Covid-19 Crisis Questions

How can I continue my child’s education with the schools being closed? Learn more  Head Start / Early Head Start Online Learning

Can I get help obtaining food? Learn more Emergency & Family Services

What do I do if I can’t pay my utility bills? Learn more Emergency & Family Services

Where can I find activities for my kids to do while their home? Learn more Youth Services

I, or someone I love, has an addiction issue, where do I find help? Learn more Drug Abuse Research & Treatment (DART)

Be Safe During Covid-19

Follow these steps (CDC guidelines) to help keep you and others safe:

Stay home

Practice social distancing

Wash your hands often

Avoid touching your eyes, nose and mouth

Clean and disinfect household surfaces

Cover your coughs and sneezes