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Crisis Help

We provide short-term assistance to individuals and families during an emergency or crisis that threatens their ability to maintain basic needs. Our team works closely with individuals and families to help them towards the goal of self-sufficiency. Each family is screened to determine eligibility for other CAO services or programs and services offered through our partner agencies. These services include but are not limited to: medical insurance assistance, prescription assistance, HEAP, food stamps (SNAP), daycare, WIC, Unclaimed Funds, flu shots, employment assistance, dental health, medical screenings, mental health assessment, and emergency home repair assistance.

A completed application and the following documentation are needed:

– Copy of government-issued Photo I.D.
– Copy of income verification if currently working (i.e. pay stub)
– Proof of residence (i.e. utility bill)
– Copy of I.D. of other household members

For more information reach out to Brandi L. Haynes, Director of Emergency & Family Services:

Phone: 716.881.5150 ext. 4772
Email: bhaynes@caowny.org

WE ARE HERE TO HELP.

Community Action Organization
Phone: 716.881.5150

Covid-19 Crisis Questions

How can I continue my child’s education with the schools being closed? Learn more  Head Start / Early Head Start Online Learning

Can I get help obtaining food? Learn more Emergency & Family Services

What do I do if I can’t pay my utility bills? Learn more Emergency & Family Services

Where can I find activities for my kids to do while their home? Learn more Youth Services

I, or someone I love, has an addiction issue, where do I find help? Learn more Drug Abuse Research & Treatment (DART)

Be Safe During Covid-19

Follow these steps (CDC guidelines) to help keep you and others safe:

Stay home

Practice social distancing

Wash your hands often

Avoid touching your eyes, nose and mouth

Clean and disinfect household surfaces

Cover your coughs and sneezes

CAO offices will be closed for the Thanksgiving holiday, Thursday, November 26th and Friday, November 27th. We will reopen on Monday, November 30th. (Our DART Clinic will remain open.)